Microtel Inn & Suites by Wyndham Prairie du Chien

No Care For Guest Safety When I first wrote this review, I was very mad. I felt I got charged MORE for an ADA room, than if I received regular rack rate. Not only are my wife and I disabled but we are senior citizens. The sign on the marquee says “newest motel on the strip”. I do NOT believe that for a minute. The carpets need cleaned, there was hair all over the bathroom from the previous guest and the carpet has stains on it from who knows what. I spoke to a housekeeper the next day following our arrival on this matter and when we returned it was cleaned… And very well, I might add. What I saw in my overall perception of the motel, was lack of care/laziness. I was a professional mystery shopper for several years. I wrote reviews for a living. This motel is lacking the quality I’ve come to expect from Wyndham properties. When I complained to guest service/front desk about my accommodations, I was told the room I wanted wasn’t available. I called the motel directly for this reason. I wanted an accessible, 2 queen bed, room but was given a one queen bed room with a pull out couch. You CANNOT just throw a wheel chair sticker on the door and add grab bars in the bathroom and call it “accessible”. The bathroom in my room had bath tub with grab bars. I was charged MORE for it being “accessible”!!!! Taking a shower in a non-accessible shower was an adventure at best. The floor, even though it was textured, was slicker than water on ice. I’m thankful I didn’t fall. Yet the best part of the whole room was the removable shower head, water pressure and the temperature. But I was so scared in the shower, I couldn’t really enjoy it like I wanted. My wife and I both had to help each other in and out of the shower. This property can and should do better. In the late 1990’s and early 2000’s, Microtel was my favorite brand. This place is one level above a dump. Do better.

Decent accommodations at a fair price, but Staff was friendly. Room, on initial view, was pleasant, though I immediately noted a smoky smell in this non-smoking room. Loved the window seat! The carpet is awful and shower does not drain well, which left me in standing water by the end of my shower. Sink didn't drain well either. I found a quarter and a paper clip on the floor by the air conditioner, so if vacuum doesn't have a crevice tool, a new vacuum is needed! I NEED an outlet at the counter for my laptop. Why can't I access my Netflix account from the TV? Breakfast was good. Outside landscape needs trimming as tree is growing over sidewalk. A decent place to stay, but needs attention to detail (and definitely new carpet at the very least).

A Good Place to Stay We were traveling through the Prairie du Chien area, and stayed at the Microtel in that city. This was a good place to stay, with friendly and professional staff, clean and attractive rooms, and a good breakfast area.

Disappointed based on reviews Visited this property recently based in reviews. Property looks nice and clean from exterior. Was greeted promptly and front desk person was pleasant. Asked what floor we wanted and got a first floor room facing the front of building. Room looked fresh and clean. Lined the window seat. Noticed carpet had a few tears and was moderately stained. Noticed right away only a 28” TV! Wow. I use computer screens almost this big. If you are older you would not appreciate the out of date, round, low toilet. I previously worked in management for a company that owned 3 hotels so know what matters. Found a dead fly in a spiders web by the BR door, and one dead bug on the floor. Besides the small TV, only one electric receptacle underneath bed stand. None by the desk. Difficult to plug in any phone devices. Pillows were terrible as my wife and I both had a difficult sleep with them. Bathroom also only had (1) 3/4 Oz shampoo and shower gel for the two of us. Mini fridge was very noisy as well as rooms poorly insulated. Could hear conversation and TV from other rooms. Final straw was a group of 4 construction workers who decided to have a beer party in the back of their pickup, 10 feet away from our window until dark. I’ve seen this before and have no problem with it, just surprised management would allow it to happen in the front of the building, right next to a rooms window. Continental breakfast was fine. Not terrible but would not come back again.

Horrible experience The room was dirty cob webs, carpet was very dirty! I was afraid to sleep there. The afternoon front desk person had green hair and looked sloppy. I complained about the room to her and the morning person nothing was offered for a refund. Never again!