Rising Star Casino Resort

Looks are deceiving This is about the RV park only, which is at the Rising Star Casino. There are consistent comments on other review sites about the fact that it is hard to find someone in their hotel lobby to check you in. Also, the person we dealt with to do that was not friendly and had an "I don't care" attitude. Poor informational signs about where to check in, even. At the place where one has to put in the pass code to open the gate, there is not a high one for RV's --- one has to get out of the vehicle to do that. For us, they screwed up and didn't put us with our group and then said that although there were sites right next to them, they were already reserved, However, those sites have remained empty so I guess that's how they chose to end the conversation. Also, you aren't told that there will be a $50 security charge on your credit card --- and the receipt gets emailed to you AFTER you check out (we found this out from a fellow camper). If you want to be given an actual receipt, you have to go from the campground to the hotel lobby to get one when you leave. Although the sites are large, concrete, and level, with full hookups and a nice shelter house, we will not be returning. Give us state parks any day, or private parks who care about their customers.