Kimpton Canary Hotel by IHG

Best Kimpton we have visited The staff are super helpful without being smothering. The room was spacious and well-appointed. The bed was very comfortable. The public areas are beautiful. Tip- use the valet parking. It’s the best value parking nearby and the guys are helpful.

Great location and amenities Wonderful room, amenities and staff. Love the happy hour and coffee availability in the morning. Also access to golds gym less than 400ft from hotel. Room was clean and toiletries replenished daily. Had a mini fridge had to request Nespresso machine. There was a scheduled black out during my stay. There was no AC or wifi available made ir difficult to sleep and to work on my business trip.

Elegant hotel with blemished service We stayed at the Kimpton Canary last week for 2 nights. A return trip, we held our wedding dinner at the Finch and Fork here last year, and are fans of the hotel / IHG (having stayed at a sister resort in Polynesia last year) To date we have always been delighted with the quality of service inc concierge (Hunter gets a shout out for being especially engaging), hospitality and the delicious food. The rooftop pool is a bonus if you are ok with it being 3 feet shallow. It is an elegant hotel in an excellent location. That being said, we were disappointed with several things during our stay: • Room: we were initially put in a corner room one floor directly above the street which was noisy. This was disappointing for an IHG gold member and shows little foresight in terms of the advance selection – membership axis. However we were swiftly moved to another room on the 4th floor which was considerably better /quieter. • Parking: the hotel charges 50USD/night for concierge parking, whereas the car park literally 3 meters aways charges 33USD/night. It always has plenty of space, so why not just park there? • Water in the room was not complimentary and we only realised afterwards that it was 10USD/bottle (less than 1 litre). Seriously?! • There is no coffee machine in the room – you have to request it. As with buses, one turned up 15 minutes later, a second at midday the next day! C’mon Kimpton, this is an easy fix. Every hotel has these as standard. Don’t be cheap. • Maid service is not great: the staff did not clear away used coffee cups, nor did they replenish the water. We are happy to pay for quality but at 700USD/night, we expect a more from Kimpton, particularly with respect to their desire to overcharge / ripoff guests for various services which is a shame, frankly.

Fantastic! I frequent this hotel and it never disappoints! Edwin the front desk manager is fantastic always making sure we have everything we need. Little touches like a welcome platter of cheese and assorted fruits upon arrival not to mention the bed is amazing! Fork and Finch is the restaurant on site and it is delicious farm to table food. Great California cuisine. This hotel makes me want to keep coming back for more which I do, can't wait to be back, bravo your doing a great job!

Overpriced for what you get I wish I had better things to say about this hotel, but I found it overpriced for what it offered and also, at times, downright annoying. The pros: - Great restaurant and bar - friendly staff (except for the valets at the entrance who barely acknowledged us). - Great location. The cons: - We felt nickle-and-dimed at every turn. Valet parking is $48/day (the lot next door is $33/day so we opted for that). Bottled water in the room was $10/bottle. For a room that cost $700/night, we would have expected better - There were no amenities in the room. You had to request literally everything - coffee maker, robes, slippers, a decent hairdryer. Again, at the price point of this hotel, we would have expected some more class. - The cleaning staff did the bare minimum. When we returned to our room, the bed had been made, but our dirty coffee cups and water glasses were where we had left them, as were the empty water bottles. Very sub-par. The annoying: I went up to use the pool on the rooftop in the morning, only to find there was a massive photo shoot going on that completely took away from the ambience. I didn’t come here so Instagrammers could disrupt my morning. We love Santa Barbara, but unfortunately will likely not stay at this hotel again when we return next.