Travel
United States
Illinois
Schaumburg
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Renaissance Schaumburg Convention Center Hotel

Schaumburg, Illinois United States of America

Renaissance Schaumburg Convention Center Hotel
4.5

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Property Location
Located in Schaumburg, Renaissance Schaumburg Convention Center Hotel is connected to the convention center, just a 3-minute walk from Schaumburg Convention Center and a 3-minute drive from Schaumburg Medieval Times. This 4-star hotel is 2.1 mi (3.4 km) from Harper College and 2.4 mi (3.8 km) from Woodfield Mall.

Rooms
Make yourself at home in one of the 500 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy American cuisine at Sam & Harry's Steak House, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Schaumburg? This hotel has facilities measuring 161225 square feet (14978 square meters), including a conference center. Free self parking is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kittylove12
|1 review
Nice hotel but self-service Spent a weekend here for a wedding at their convention center. Nice hotel, with clean rooms and pretty decor. However, I’m giving only 4 stars for this hotel because there is no bell service and very limited number of luggage carts available upon check-in and check-out. For being a convention center that holds events for a large number of people at a time, you’d expect guests coming in with good amount of luggage. We were repeatedly told it’s a self-service hotel and only have about 10 carts for the many rooms and guests this hotel can accommodate. May be increase the number of carts, so they’re readily available and guests are not inconvenienced to go back downstairs to the valet area to return carts after long hours of travel?
devonag2014
|1 review
Broken heated pool/ untruthful staff I’ll start by saying this property is beautiful, the rooms are clean and well kept (the reason for 2 stars instead of 1). My only issue is that the pool is not heated as listed as an amenity. We spoke with the front desk as well as a manager named Alexis who informed us that we were the first guests who informed them that the pool was cold and that they would call an engineer to have a look at it. We spoke with another family who stated that they had also complained and got the same response from staff. So one can only assume that they are trained to act like they are unaware that the pool isn’t being heated properly and tell guests that it’s the first time they’re hearing this complaint. Needless to say, we checked the pool this morning and it was still freezing. They do have an extremely small hot tub but since all of the families were complaining that they pool was too cold they moved over to the hot tub (makes sense, right). Due to Covid my family and I did not feel comfortable to crowd in a hot tub with unmasked strangers. The hotel manager was in no way accommodating of this issue and it is so disappointing. There are better hotels in Schaumburg and if you’re looking forward to a working pool that isn’t freezing don’t stay here.
Allison P
|1 review
Perfect Location for Dance Competition Our stay was for a dance competition being held at the convention center. The set up with the hotel being connected was perfect. The hotel is beautiful, rooms clean, and pool was very nice. The hotel bar served a decent menu and the food was good. Overall, we had a really great stay. The things that weren't great were the staff at the front desk. The woman checking us in seemed annoyed that I wanted to ask any questions. Basic information about how to get to our room, where to park, where the pool was etc. obviously annoyed her. We were there checking in early enough that there wasn't a line of other new guests. I understand that hotels aren't running at full capacity right now in IL because of COVID, but we were there for over a week and not once did anyone check in and ask if we needed any replenishment of towels, toilet paper, emptying of garbage etc. You had to go to the front desk and request supplies. It wasn't a huge inconvenience but the type of service I would expect to be standard in any hotel. It was an overall nice stay, they just need to revisit some customer service skills as things begin to return to normal post COVID.
billn635
|1 review
Super Renaissance Stay Easy check in super friendly staff here from front desk to lobby bar to executive lounge! Super comfortable and quiet upgrade room, hooray for Bonvoy program! Easy ride from O'Hare, close to nice restaurants and shopping. Super excited they use real silverware and plates in the lounge, nice salt water pool for early morning laps, big work out room. The facilities and grounds are huge and spotless, great area for early morning walk around the ponds. Super job team Renaissance Schaumburg!
joylama
|1 review
Nice upscale hotel close to shopping and restaurants Nice hotel near the highway and not far from O'Hare. Clean and modern lobby, though check in is a bit of a walk and up one level from the front entrance. Staff was friendly and check in was quick. Elevators were also fast and hallway decor was clean, modern and well lit. Room with king bed and small sofa was clean but a little tight on space. Plenty of outlets for charging and a mini fridge to keep drinks cool. Bathroom was small but clean. Had a TV in the bathroom mirror and a scale. There is an in room safe and iron and ample lighting. No room service due to covid-19.

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