The Cliffs

In December 2024, This is More "Construction Project" Than Hotel GPS led us to a gate at a construction project. We went around the block, assuming there had been an error, and confirmed that the entry blocked for construction was indeed the address for the Orchards Inn. We asked a construction worker where the Orchards Inn was located, he pointed at the construction project behind the fence. We asked if it was open, he said "I don't think so." We called the Orchards Inn...no answer. We waited a while, called again, and were directed to a "sister property." Orchards Inn has no parking, no reception area, and is a very active (and quite loud) construction project. It seems that the owners are enjoying a "bait and switch" by sending guests from a construction project to a much higher priced property. It was an incredibly frustrating experience. Despite booking more than 3 weeks in advance, were not given any indication that there was any construction at the hotel at all; and the level of construction was such that even the construction workers assumed the hotel was closed. We were well accommodated by staff at the sister property, but remain offended that the owners were offering reservations at the Orchard Inn without disclosing the current condition of the property in advance.

Very poor quality for the cost. Whatever you do...find another accommodation. This was one of the worst stays I have had in a long time. Beds were worn out and hard. The rooms are worn out. Simply not worth the price. There are many options...look for one. Try one of the finer places in Sedona.

We had a nice stay We got lucky as we stayed on a weekend with no construction. They are renovating the buildings so you actually Checkin at their sister hotel (which is beautiful and pricey). Definitely outdated but the bed was comfortable. We had a fireplace and excellent views of Snoopy Rock. Honestly, we didn’t spend a lot of time in the room. It was nice to come back after a chilly evening, turn the fireplace on and have some tea. You can park your car and do everything you want in Uptown Sedona without driving at all. You really cannot beat the location. Maybe wait until the renovation is done and then enjoy.

Avoid This hotel is under construction which we only found out after we checked in. We paid a UK travel company months ago for our stay here. It has been taken over by the L'Auberge hotel where you have to check in as there is no lobby at Orchards, which is a drive away. There was significant construction noise between 7am and 5pm. We have returned home to find that two days after we checked out they have charged my credit card for the cost of the room which was already paid for by my travel company. Absolutely no interest in the customer's experience and we have been charged twice for a dreadful, stressful experience.

Never again The only great thing about this place is the view other than that the rooms are so outdated and ugly the property looks so old and they were doing construction on the property so it was really load and annoying. I wished they would have told us ahead of time. Their customer service people are extremely nice but they don’t get things done as we were missing stuff in the room and it took them 4 calls and 2 days to get to it.