Travel
United States
California
Pismo Beach
Shell Beach

GEM: The Cliffs Hotel and Spa (PARENT ACCOUNT)

Pismo Beach, California United States of America

GEM: The Cliffs Hotel and Spa (PARENT ACCOUNT)
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Property Location
When you stay at The Cliffs in Pismo Beach, you'll be by the ocean, within a 5-minute drive of Pismo Beach Pier and Avila Hot Springs. This beach resort is 9.4 mi (15.1 km) from Mission San Luis Obispo de Tolosa and 11.3 mi (18.2 km) from California Polytechnic State University.

Rooms
Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
maggie186411
|1 review
Superb I emailed ahead of our stay to say my husband and I were celebrating a special anniversary and my husbands birthday. They responded straight away & emailed a couple times which I thought was a lovely personsal touch. Our room was gorgeous with a view of the ocean and a little balcony. They had left us a lovely note congratulating us and lots of goodies including a few beers. We had a gorgeous meal in the restaurant with a lovely view of the ocean. Our time at the hotel was memorable & all the staff were super friendly. Thank you for making our stay so special. I can't recommend the hotel enough.
Rodeddi
|1 review
Fantastic location and views, lower quality rooms and facilities, Expensive! The biggest asset of this hotel is its location. We had an ocean-view suite, so the views were impeccable. The rooms were clean, but the facilities including the bathroom appeared outdated. Valet parking was not available and couple of nights we had to park across the street. The restaurant is pretty good with plenty of tables overlooking the beach. The beach is easily accessible. The hotel is located in good proximity to restaurants and highways. Overall, while this hotel lacks in quality of the facilities and rooms, its location and views are unbeatable, though you will pay a premium for that.
92661
|1 review
Central Coast Weekend We stayed at The Ciffs Hotel this weekend. We were in town for a family reunion. I really appreciated how the hotel communicated with us. They sent text messages and emails asking how they could help us during our stay. We had breakfast at Marisol’s and it was wonderful. The heirloom tomatoes were outstanding!
184christieg
|1 review
Just ok - Photos are deceiving Upon arrival we were so excited. The posted pictures portray a property with upscale ambiance, incredible views and amenities. However, it was somewhat off putting to see yellow caution tape blocking off a large section of the lobby- hopefully it was just under construction rather than a crime scene investigation. The front desk staff failed to demonstrate any type of personality, welcoming or sense of hospitality whatsoever ever. Very cold and matter of a fact. The front desk refused to help with making spa treatment appointments and referred us to use the app or call when we got to our room. The spa didn’t answer the phone nor did their app work to book a massage and front desk staff were unwilling to help. We ended up booking spa treatments elsewhere. Our partial ocean view room (224) was at best mediocre. For a Hotel/Spa property to provide such an uncomfortable lumpy bed and over stuffed hard pillows is a travesty. Plus the bathroom exceptionally small. The rooms are like a Comfort Inn and lobby like a Wyndham. The BEST part about our stay was feeling the sun on our face as we watched the waves from our room. I loved how the pool and patio of the restaurant was situated to overlook the cliff. Would I stay here again? Maybe if I was in a pinch but definitely not if I wanted to be pampered.
Susan H
|1 review
Fabulous as always! Last week, my husband and I stayed at the Cliffs Hotel for two nights (3/26 - 3/28/24). I have stayed there many times since 2007 when my daughter worked at the hotel at the front desk during most of her college years at SLO. I have seen great changes occur over the last 17 years. The last time I stayed at the Cliffs was February 2019. I was incredibly impressed with how pleasant, friendly and helpful the staff members were to us. The hotel was impeccable maintained, and our room (#355) was the best location I have ever had. We dined twice for dinner at Mirasol and thought their food and service were superb. The valet parking was efficient and quick. The well-maintained grounds were simply lovely - and of course, what a view! Our stay was simply wonderful. The Cliffs Hotel has upped their game since 2019. We will be back!

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