Travel
United States
Washington
Tacoma
Dome District

Comfort Inn & Suites Downtown Tacoma

Tacoma, Washington United States of America

Comfort Inn & Suites Downtown Tacoma
3.5
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Property Location
With a stay at Comfort Inn & Suites Downtown Tacoma in Tacoma (New Tacoma), you'll be a 5-minute walk from Tacoma Dome and within a 5-minute drive of Emerald Queen Casino. This hotel is 14 mi (22.5 km) from Joint Base Lewis-McChord and 7.1 mi (11.5 km) from Wild Waves Theme and Water Park.

Rooms
Make yourself at home in one of the 163 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, Seasons, or stay in and take advantage of the room service (during limited hours). A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tacoma? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Am N
|1 review
Never again During my recent trip to Tacoma, I checked into this property. Unfortunately, I had to check out 30 minutes later with Cathy at the front desk, as the room and property did not have the amenities I needed for my business trip. When I called the hotel to ask for a refund, the General Manager Jessica Christensen said that they do not have a record of me checking out, and because of that, they charged me for a 2-night stay. She said she is not able to issue a refund, but I know that is not true, as I stay in hotels for business about 100 nights a year. In the last decade, I have never had a hotel GM treat me with such disrespect. As a result, I do not plan to stay at any Choice Hotels moving forward for my business travel.
Property M
|1 review
No bed, no soap, no hairdryer, no hot water -- but we did get breakfast in a bag! The worst stay ever at a hotel which cost $470/night (a Tacoma Dome concert night). Checked in with our family of 4 and was given a room with one double bed; no sofabed and not even a Queen bed as reserved. Was told by front desk there was nothing they could do. Asked if there were rollaway beds so that we wouldn't need to sleep on the floor -- was told the hotel did NOT have any rollaway beds! Tried to take a shower and not only were the shampoo & conditioner dispensers empty, but the water was only lukewarm and the tub tap was about one-inch falling away from the tiles -- really bad condition. No hairdryer in the washroom and when my daughter asked the front desk was told that they don't have extra hairdryers! So no beds, no hairdryers, no soap. Luckily, we saw a cleaning lady in the hallway and she was able to help us, but the front desk had no intention of helping at all - horrible! The next morning our "breakfast" was taken from a pile of paper bags at the front desk: a juice box, pre-packaged muffin, bar, & apple. Most disappointing continental breakfast ever! Very shocked at the inferior quality and level of customer care in a Tacoma hotel -- it was a very memorable stay for sure, but not in a good way!
Brittany S
|1 review
Unsanitary and not worth the cheap cost. Stay was very disappointing. There was damages to our room, the only outlet next to our bed did not work. There’s mold above the shower and the shower head looks like it’s going to fall off. There are stains on our curtains, looks like blood, and we are not able to move the curtain because the handle is broke (mind you it’s right against the bed). The breakfast was a paper sack with a juice, muffin, and orange. The price is cheap but I think I would have preferred to pay more for a better stay elsewhere.
Patmedownplease
|1 review
I think that nightly rate has a misplaced "1' in front of it! Is there a Zero star rating available for this place? If not - why not? It just goes to show you that you can slap a Comfort Inn & Suites on just about any building and call it a hotel The parking garage is what exactly? All the eating areas are closed Your so called breakfast in in a bag What is it you ask? An apple, a pastry and something else. Jail prisoners get fed better!
D B
|1 review
Sketchy I have a high tolerance for dealing with discomforts but this place is downright dirty, unkept and sketchy. I arrived late (1:15 a.m.) with my son en route to a baseball tournament (I felt glad we were carrying baseball bats as we made our way through the parkade and up the elevator). First car I saw in the (non-secure) parkade had a fist-sized rock lying on the hood below a shattered windshield. Surprisingly didn’t get stuck in the elevator. Entered room to find one bed soiled (stained and hair on sheets, don’t want to think about the source of the stains…) and a non-functioning toilet. (Pro tip: fill the garbage can with water a dump down the toilet for a manual flush!). Too late and tired to deal with clearly useless staff so we slept on top of our beds and wore jackets to stay warm. Large dusty Best Western signs in the parkade tell an interesting story — my bet is this place got the boot from BW for low standards. Don’t believe any good reviews or Chatbot written responses from management as this place barely rates 1 star.

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