Crystal Palms Beach Resort

Awesome We stayed a week and absolutely loved it. Staff was friendly and room was cozy. We stayed in 503 and the view was amazing. We asked for a ocean view and that's what we got. Hope to return again in the future. Thanks for a great experience for a family

Great condo Highly recommend. Great stay helpful staff. As for the complaints on parking, as long as your parking pass is on the dash and you’re in the correct spot you won’t have any problems. I would definitely come back. Only thing I didn’t like was the length of the beach from where the resort sits but that’s definitely not there fault.

Friendly, personable Staff makes this location. Bad timing -- construction in the rear and heavy traffic in the front. Our room had not been sufficiently cleaned or fumigated. HOWEVER staff -- especially manager Marcus, was absolutely fabulous -- understanding and willing to release our reservations and make good on the difficulties. Another time and situation this would be a hotel to consider.

Family vacation Amazing location, awesome hotel staff, and the beds were exceptionally comfortable. The suites are huge and have a beautiful view. Everything you need is within a mile. The beach is tight across the street with a trail. You can rent bikes right down the street. Johns pass is right over the bridge with all the water activities you can think of. We saw dolphins on the dolphin watch cruise. Just the best location for a vacation period. And the pool and hottub were fabulous _

You will be towed As noted previously your car will be towed . We were told we could park in guest spots or one of manager spots We had our car Friday to Saturday in guest spots On Saturday we left the property for a short period upon return we parked in the mgr spot .The weekend manager on duty gave my husband a difficult time and he responded that was where we are told to park . He later moved backed to an open guest spot to relieve the tension of where was the weekend personnel to park They clearly knew us and our car We woke up Sunday to no car We were not offered a second parking pass when I explained to the front desk personnel that my son would be joining us and using the issues pass and wanted to be sure of where we could park Went to the site of where the car was towed which has very sketchy people come out of a house ,not a safe site as well . We had my sons wedding guests occupy the hotel nine years ago -it has significantly declined Furniture ripped and marked up tables . Porch furniture broken -accident waiting to happen . Unfortunately we returned to a terrible experience at a place that held great memories Provident has a lot to do to turn this place around if they want this to reflect their brand