Basin Harbor

Disappointing This was the 3rd time my husband and I have stayed at Basin Harbor. The setting is beautiful and peaceful. There is lots to do for all ages on the property. The cabins are rustic and that is why one goes there. There were, however, several instances that were a bit disappointing. Upon checking in we were told our cabin was not quite ready, but would be within the hour. We had asked for a cabin on the lake and inquired which one was ours. 30 minutes form being handed the keys they said they could not tell us that information. We had the breakfast buffet included in our rate. Several days when we arrived at a half empty dining room we were asked if we had made a reservation. When we said no but that we were on the breakfast plan, we were led to the last table in the room where one seat faced the wall. When asking for a different table it was rather grudgingly provided. During our entire stay the breakfast dining room was never even half full. The cabin was furnished in a charming rustic manner but was rather dirty. One day after watching the maid mop the floor I spilled something. The paper towel I used to wipe up the water came back black. There was dirt in the corners in the bathroom and cobwebs on the wooden furniture. We were sent a survey and we replied concerning these things. Their reply - "our blend of tradition and rustic charm isn't always the perfect fit for everyone" and "procedures......may not fit everyone's preferences". The rates charged are those of comparable superior resorts and the service here did not match.

Avoid the Sushi restaurant This is a review of their sushi restaurant. We are local and had considered the sushi restaurant to be excellent and worth the resort high price. Today we had dinner and it was terrible. I give it a D. I know Sushi. From a great sushi restaurant to a less than average. Not at all worth the price.

Fun activities, cottages need updating The resort is cute, seems like a throwback to the 1950s. Lots of activities to do - we went to the pool, went sailing, went on a shipwreck boat tour, played tennis, played frisbee golf, and did other activities. We also rented a golf cart to use around the property. Food was very good. Really enjoyed the dockside dinners (did 2). Breakfast at Ardelia’s was plentiful and solid. Red Mill was a good, casual restaurant. Ardelia’s had great service. 2 things that were not good: (1) WiFi was terrible. Basically could only get it in the main lodge, and even then it wasn’t great. (2) Our cottage was run-down. For the $1,000+ price per night (2 bedroom cottage), I expected a much nicer cottage. We originally were assigned a different cottage and it was in the same condition.

Great Traditional Resort If you are looking for a traditional eastern resort experience, Basin Harbor is it. The rooms/houses are older, but well maintained. BHC offers just about every activity you can think of: golf, pickelball, boating, fishing, water sports, hiking - the list goes on and on. The staff is excellent - friendly and helpful. The food is great - made to order omelets for breakfast, pizza, sushi or burgers for lunch and elegant, but not stuffy, dinners at Ardelia's. Do not miss the lobster dinner on Thursday down at the North Dock.

A wonderful place to getaway! We had our wedding reception at Basin Harbor and multiple friends and family (approximately 80 individuals) stayed at BH for the festivities. First, the guest rooms and cottages were above anything that we could have hoped for - clean, comfortable and offering up great views of Lake Champlain. The staff who helped orchestrate our wedding were incredibly helpful and offered wonderful suggestions and were on scene to assist in every way possible. The food was fabulous and every detail was perfectly executed. We loved our time at Basin Harbor!