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United States
New York
Town of Seneca Falls
Seneca Falls

The Lux Hotel & Conference Center, Ascend Hotel Collection

Waterloo, New York United States of America

The Lux Hotel & Conference Center, Ascend Hotel Collection
3.5
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Property Location
Located in Waterloo, The Lux Hotel & Conference Center, Ascend Hotel Collection is in a rural location, within a 5-minute drive of National Women's Hall of Fame and It's A Wonderful Life Museum. This hotel is 4.9 mi (7.9 km) from New York Chiropractic College and 5.6 mi (9 km) from Montezuma Winery.

Rooms
Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Dining
Enjoy a satisfying meal at Woody's Bar & Grille serving guests of The Lux Hotel & Conference Center, Ascend Hotel Collection. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Waterloo? This hotel has 9180 square feet (853 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need to know info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Paul306
|1 review
Perfectly fine. Some of the reviews concerned me, but I found this hotel more than acceptable. Some of the halls and the elevators seem a bit dated—it was formerly a Holiday Inn that I stayed at decades ago, but the room I stayed in and the lobby and restaurant were all up to date, the bed was very comfortable, the breakfast buffet was above average for a hotel of this kind, the property seems well maintained, and the staff were all very pleasant. Not luxurious or quaint, but perfectly fine.
163ronaldl
|1 review
Very Nice Room Room was a large room with a nice desk, chair and lamp with electrical outlet. Room was freezing cold as someone had put the AC on at 65-degrees. King bed with nice pillows and comforter. Standard TV, microwave, coffee maker, and small refrigerator. They did not have an in-room safe. The bathroom was huge with a very nice walk-in shower. The counter was large enough for both his and hers space for toiletries. Very nice accommodation.
Shirley A
|1 review
awful Front desk Jennifer was rude obnoxious , needs to be trained in hospitality will never recommend this hotel our experience was beyond humiliating and her condesending attitude was above and beyond nasty i hope she is properly reprimanded by the management
jrperkins3
|1 review
Not sure what to think This hotel is huge. It is a long walk from the far end where they put me to the front breakfast. Hotel seemed at about 25% of capacity in the peak of summer. Hotel is older and had a redecoration or too. My desk lamp did not work. Cable went out on Friday and was out all day from when I left till night. I came back in the afternoon and finally in the evening I saw the cable company out working close to my area of the hotel. Up till then, I kind of thought they were blowing off my complaints about it. The hotel definitely a lower income customer, but I would recommend it if you are on a tight budget as a value play in an expensive summer area. The wi-fi worked great as we had a lot to stream with the cable out.
Wendy R
|1 review
Dogs Rule Dog friendly, spacious, clean. We liked the amenities, location, and friendliness. Our pups could walk out the back door and wander in grassy areas close to massive parking spaces for big rigs, haulers. Restaurant, lounge, cafe has convenient and tasty offerings just down the hall.

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