Holiday Inn Williamsport by IHG

Great place to stay awhile Great reception, great breakfast, great room, loved it. Didn't have time for the indoor pool or gym. Room and bathroom clean and comfortable. A place you could stay for awhile and really enjoy. ,........... ..........................!

July 4th weekend surprise 3 stars. Waitress in morning very abrupt. Told us to find seat and we would have to wait an hour. We were hungry and travelling that day so had to eat at Perkins. She lost our business Front desk 5 stars. They were great. People for parking 5 stars. Great personality of the young man. 5 stars for the surprise perk of watching fireworks from parking lot. Finding this out while prior evening dinner caused us to stay extra day. This area is so pretty. Telling our friends and putting word out for next 7/4

Never again We often travel from South Carolina to Western New York State. With the pandemic this is the first time in 16 months we have traveled. We stay at this hotel on our way through. We are going north for my husbands father's funeral. Very sad. We went to the bar after driving ten hours. We were told we could not get drink if we did not order food. A Nice young man from west Virginia came over and shared his plate! We were told that this was Unacceptable - As we did not order food! By a 20 year old waitress! We are 37 Years USAF Veterans - And they kicked us out of the hotel at eight in the evening because we refused to order food - we just wanted a drink and bed after a twelve hour drive! Shame on them! Guess Veterans dont meet there standards! Never Again and thinking of filing a law suit for discrimination! Shame on them!

Fab stay Front desk personal was a-MAZING: friendly welcoming nice especially the nice women working 7/4-5. She was so nice to all! Rooms were fine- no complaints. Room was big enough for a single size extra air mattress or rollaway for families with extra kids. Some other plusses: Good price. Great pool and had a nice bar restaurant area. Food was good and a great option when arriving vs fast food takeout. I had a great steak salad. And fantastic salmon salad next night. Drinks were on point. The guy bartender was awesome, friendly. There was a handy convenience store with candies, soda, ice cream, microwave friendly snacks, and various sundries . Parking was fine. Areas for improvement: Several in our party were put off by the brusque demeanor of one bartender and all the restaurant staff. They did not come across as customer friendly to some and some left as a result to eat elsewhere. Just seemed annoyed to be there. Also some extra charges were incurred on room bill that were not communicated when booking. Some in our room block had issues with weird random extra charges. Also, the stairways were frequented by many guests who did not want to use the elevator and the stairs were also access to the pool area. This created a huge fall hazard with wet floors at the base of the steps -and all of the above experienced high traffic. Despite signage, which was mostly in the elevator lobby, one person did take a fall as she stepped unaware onto the wet landing off the steps and if she were a less nimble person it could have been a serious injury because she instead was an athlete. You have to do something about this floor area/flooding potential due to pool use to mitigate this potential liability to your business. Would I stay again, though? Yes, nice place.

Very Good Great easy to get to location - Nice to be able to walk to downtown restaurants - Very clean room - Easy parking - Wish the Holiday Inns would have the free breakfast bar. Cookies and cheese and crackers on check-in was nice