Willows Lodge

An Oasis in Woodinvile, WA Such an oasis with a great location to all the wine tasting rooms and of course the Chateau St. Michelle outdoor music venue. Great staff...the best room amenities. Barking Frog was off the charts great with farm to table fare. Great wine list and a nice breakfast as a bonus.

Truly Disappointed due to lack of hospitality and unmet expectations. Upon arrival in our Lyft (with four bags) were met by . . . No one. Dragged our luggage inside by ourselves and arrived at a front desk staffed by two polite yet utterly unhelpful people. Wine (mentioned in pre-arrival email as justification for the $35 resort fee) was neither offered nor evident. Given a choice of two rooms (we were ‘upgraded’ to a suite because apparently the normal king room I reserved was not available, more later on why this was no real upgrade). We took the one on the lower floor because of the perceived challenge of lugging our bags up to the other option, which was on the second floor with no elevator. Polite greeter pointed us toward our room and offered zero information about the property, the area, the amenities etc. It bears mentioning again that no wine was offered, which would have been fine if none was mentioned, but the expectation was set by the property, so this left us feeling we were somehow getting second rate service. Which we were. Now the room. I would happily have traded the ‘extras’ for a decent pillow. Big fat heavy blobs of polyester covered the bed, another place where advertised expectations (premium bedding) were unmet. The suite was big but like a bunker, dark and disconnected from the gardens outside. There were three or four tv screens and remote controls on almost every surface. The bed was hidden in the dark middle away from the windows, facing a large light-up mirror that made me feel like I was watching myself in a tv screen. Not a single seat faced outward toward the limited yet desired natural light. The worst was the bathroom, crowned by a fully automatic and utterly intimidating light-up toilet/bidet combination that randomly cycled during the night and every trip into or out of the shower. Good grief!

I’ll be back! This was such a dreamy location. Everyone was incredibly kind and attentive. Such a beautiful cozy place.

Magical property & resort Don't miss a special stay to the lovely resort. The stay are accommodating, friendly and attentive. The property is stunning and relaxing!

Great for a wine tasting weekend My wife and I stayed here during a wine tasting weekend. The food at barking frog is fantastic, the beds are very comfortable, the bathtubs in the bathroom are very spacious. Out room had a balcony that was perfect to enjoy some wine and snacks. My wife tried the SPA and she was very pleased with all the services offered.