Trailborn Surf & Sound

Disappointing for the Price DISAPPOINTED. Stayed for a few days for a wedding anniversary and they are renovating the hotel. Construction is not bad but several amenities are closed or limited. No breakfast except continental, which is terrible. No hot tub/sauna. Limited pool bar hours, etc. The only plus is the upgraded ocean front balcony room due to so many cancellations. I would wait until the construction is complete to go back but I expect prices to be very high after the renovation.

Do Better We stayed at the blockade runner for 3 nights, I was not informed that they were doing construction otherwise we never would’ve booked this resort. We paid a lot for an out dated room, The staff was very friendly. The continental breakfast was awful they offered waffles, fruit, muffins, juice, coffee, cereal only. Blockade Runner for the money you charge you can a lot BETTER.

We will be back! First time at this iconic resort and despite a comedy of errors, we will definitely return! Room was nice, comfortable and clean. The staff at this resort is amazing! Friendly, helpful and happy to help. The restaurant staff was super friendly and breakfast is pretty good. The pool bar staff is super upbeat and fun even when they forget to put in your food order that you keep asking about at the pool bar. He owned up to it and of course, we weren’t charged after waiting for 2 hours. They were working so hard and were out of food. The chef had been fired that day and due to a complete overhaul renovation starting in two days, food had not been ordered to accommodate the Labor Day weekend crowd. There had been issues with the elevator which was out of order the last day. We had a great time relaxing on the beach and enjoying the beautiful water. Already looking at dates for our next visit!

Rooms seriously need some TLC The lobby/downstairs area and rooms seem like two different hotels. The lobby, downstairs restrooms, beach area are great. But the rooms are seriously in need of some updating...our room was rough...torn furniture, grungy stains on the floor, door knobs that wouldn't work and an overwhelming smell of mildew. The AC was either on or off, so since it was August we had it on and our room was about 60 degrees the whole time. Both the sink and shower drains were slow and filled with standing water fast. The welcome desk never acknowledged us once in three days, including when my husband almost fell on wet floor in the doorway leading out to the parking lot. They charge for beach chairs ($15 day, per chair) which I thought was part of the deal with a beach front resort.. Two good things - the bed was comfy and the sheets were soft. Overall, it was really disappointing and we definitely won't be back.

Highly Disappointed I have always gave great reviews when they are warranted and for ones that were not I never wrote a bad review because everyone’s opinion is so different, however this is my first. My husband and I have come the Blockade Runner for years for our anniversary and we have always looked forward to being here. But this year came with such disappointment. There was just so much wrong I’m just going to start. We had no balcony which was one of the high lights of our stay was eating breakfast looking out at the ocean with the breeze. We were suppose to have an ocean view, well we had a building in front of our window so no beautiful beach view. At night we would leave our balcony doors open to hear the waves such a serene sound, however we couldn’t do that because due to the building in front of our sliding window there was a security light that was bright as all get out that reflected off of that building straight into our window so curtains had to be closed. Our room had no microwave, the shower was nearly impossible to cut off it ran constantly. And the floors. I had to wear my crocs from shower to bed the floors were filthy it felt like they were washed with dirty water, I did call the front desk immediately upon arrival to make them aware of our disappointment, I stated to her how I couldn’t believe we paid $400.00 a night for this and asked her how could that be with the view we had, not concerned at all not making any attempts to rectify even a little she was dismissive and short. The next morning went down stairs to get coffee. The employee there asked “are you enjoying you stay”. I said not all and I was really disappointed, she said “yeah a lot of people has said that this year. And you should try being an employee. There are new owners or management frankly can’t remember which she said I was in aww that she said it. Oh yeah and what the heck we had to pay 18.00 for parking at the hotel we are staying at what is that all about. I feel like I am forgetting something. But long story short. My husband and I will start looking for a new anniversary spot this is absolutely the last stay here.