Rita is super sweet and they go above and beyond to give you the results you want, especially since I was using a Groupon. I would definitely recommend and use again. The office in the treatment room is a bit odd, but not a big deal. It would be better if it was a single staff person and single room, but the the dual rooms with connecting door and staff moving in between during treatment may not be for everyone. But as mentioned above, it was a great experience and will use again. :)