Susan is friendly, attentive, and made me feel valued as a client. She listened to what I was looking for, offered honest and transparent responses, and took the time to process my hair without rushing. I also like that she is not sloppy--I left without much stain on my face from the hair color. My highlights turned out really well--blended into my natural hair color and did not stand out. She also offered a tip on maintaining the result in-between processes. I am planning to return and see where this new relationship leads.
