I was referred here by a friend who cant speak highly enough of Melissa! Based on the time and day I needed, I scheduled with Michelle who was AMAZING! Check in process as a new client was quick and easy. I was so impressed by how many steps were included even just with the classic facial. She was friendly and welcoming, and explained the ingredients and benefits of all of the products she used. They prioritize products with more natural ingredients and fruit enzymes which I loved! I have very sensitive skin which Michelle and made sure everything she used was well tolerated and comfortable for me! I can't wait to go back :)