Frequently Asked Questions

Q: This is great! Now how do I place my order with FTD?
A: You can redeem your Groupon by visiting www.ftd.com/grouponfreeship and making your selection for your order. When you're ready to check out, enter the redemption code located in the center of your Groupon in the "Gift Card/Certificate Number" field at checkout. (Hint: your code begins with "GC.") No PIN is needed!

Q: But my Groupon expired and I didn't think I could use it anymore. What now?
A: Fortunately, even after the promotional value expires, most Groupons are still worth the amount you paid for them. With your expired FTD Groupon, you'll also receive a special offer of free shipping by placing your order through the link above within 30 days of receiving our email about this offer. From there, just follow your Groupon's redemption instructions as normal!

Q: Well that's good to know, but I purchased my Groupon so long ago that I don't have it anymore. How can I find it?
A: After the promotional value expires, your Groupons are automatically moved from "Available" to "Expired" on your My Groupons page, and you can print them from there. To find your Groupons after their promotional value expiration dates have passed, head to www.groupon.com/mygroupons, click on the drop-down menu next to the word "Show," and choose "Expired."

Q: Is this for real? What's the catch?
A: This is absolutely real, and there's no catch! FTD and Groupon both know that fresh flowers smell way better than that pile of dirty socks you've been accumulating (you know the one...) and we would like to encourage you to use your FTD Groupon. Maybe it's the summer air, but we're in a giving mood, so we're offering you Free Shipping (worth $15.99 or more!) as well! Just place your order within 30 days of receiving our email about this offer for your bonus discount to apply.

Q: Can I use my Groupon on any item? Or is this Groupon only for flowers?
A: Your Groupon can be used on a wide variety of flowers, plants and gifts. The Fine Print for your Groupon still applies, so be sure to check your voucher first for any restrictions. Once you've done that, just visit www.ftd.com/grouponfreeship to make a selection and place your order.

Q: Can I use my Groupon's paid purchase value toward the delivery fee and tax?
A: Yes, your Groupon can be applied towards the delivery fee and tax on your FTD order.

Q: Can I order this so that it arrives on a holiday?
A: It's possible! Enter your delivery ZIP code and delivery date at www.ftd.com/grouponfreeship – look for the "Need Flowers Fast?" section in the top left corner of the page – and there, you'll be able to view the products available for your desired date.

Redemption of vouchers, gift certificates, gift cards, or reward codes may be subject to additional or different restrictions; please refer to those products for their terms and conditions. This offer is not available in retail stores and is available online only at www.ftd.com/grouponfreeship. Promotion cannot be combined with any other promotions, gift certificates, coupons, discounts or affiliate programs (including reward programs). Same day delivery is available in most locations if order is placed before 2pm in recipient's time zone. Click here for more information on our delivery policies. Quantities may be limited. Offer subject to change without notice.