Groupon for Groupon - FAQs

Have a question about the offer you received? Check out some Q&A below:


How does this deal work

If you purchase this deal, you get a promotional code worth $10 in Groupon Bucks to spend on any deal at Groupon.com. Just redeem the promotional code and the value of your Groupon Bucks will be automatically deducted from the purchase price of any deal at Groupon.com.

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How do I use the code once I receive it?

  1. Find a deal you like at www.groupon.com and click the “Buy” button.
  2. Make sure you’re signed into your account.
  3. Check the "Use promotion or gift code" box.
  4. Enter your code and hit "Apply."
  5. The code is case sensitive, valid only for when used through an account registered with the email address to which the offer was sent, is valid for one use only and expires on the date specified.
  6. The offer amount will be automatically deducted from your purchase total.
  7. Click "Complete Order" and enjoy!
  8. You can also redeem the promotional code on the my Groupons, My Gifts, or My Account pages when logged into your Groupon account, without making a purchase and the bucks will be saved in your account and automatically deducted from the price of a future purchase

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Can I redeem my gift code on my mobile device?

No. At this time neither our mobile app nor our mobile website–http://m.groupon.com–can be used to redeem promotional codes. Once the Bucks are deposited in your account, however, they will be applied to any purchases made using our mobile app or our mobile website.

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Does the promotional code expire?

Yes, the promotional code expires on the date listed on the deal. However, the amount paid ($5) never expires. If you are unable to redeem the code by the stated expiration date, we automatically deposit $5 Groupon Bucks into your Groupon account.

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Is there any fine print for the offer I received?

Yes. This is a by-invitation-only offer to select Groupon customers. In order for you to get credit, you must redeem your promotional code before the expiration date of your offer. It doesn't matter from what city in the United States you purchase your Groupon. Also, your code is exclusively for use in the account associated with the email address where we sent the offer. This credit is not transferable to other Groupon members. Groupon reserves the right to cancel, revoke, or otherwise prevent the issuance of Groupon credits in any suspected case of fraudulent use or misuse of this offer.

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Does the discount apply to any kind of deal on Groupon.com?

Yep! You can apply the discount to whatever deal you find.

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Can I use this gift code on a Groupon gift card purchase?

Not at this time. They can be redeemed only for purchases of Groupon deals

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What if the cost of the deal I purchase is less than $10?

If you purchase a deal that costs less than the $10, the remaining Groupon Bucks will stay in your account and can be used towards another purchase. You will never lose the full value of the Groupon Bucks you receive once your code has been redeemed.

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Can I forward the deal to a friend?

No - this exclusive offer is for you and you alone! We'd love it if you could get the word out about Groupon, but the deal is unique to you and will not work for anyone else.

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I have another question.

Get in touch with us and we'll do our best to answer it.

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