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How To AT&T Wireless Customer Service
AT&T wireless representatives are available over the phone via online chat.
| AT&T Wireless Contact Page: | https://www.att.com/support/contact-us/ |
| AT&T Wireless Customer Service Phone Number: | 1 (800) 331-0500 |
| AT&T Wireless Customer Service Phone Number for New Accounts: | 1 (888) 333-6651 |
| AT&T Wireless Delivery Tracking: | 1 (877) 782-8870 |
| AT&T Wireless Billing Phone Number: | 1 (800) 331-0500 |
| AT&T Wireless Disability Resources: |
TTY: 1 (866) 241-6567 Voice: 1 (866) 241-6568 |
AT&T Wireless’s Customer Service Hours
Monday–Friday: 7 a.m. to 9 p.m. CT
Saturday–Sunday: 8 a.m. to 9 p.m. CT
Disability Resources: Monday–Friday: 9 a.m. to 9 p.m. CT
When Should I Contact AT&T Customer Service vs. Billing?
If you're not sure which department to reach out to, check the AT&T wireless support page for a list of frequently asked questions and troubleshooting tutorials. If you still need to contact customer service or billing, here's what they can help with:
Contact Customer Service |
Contact Wireless Billing Department |
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Update Your Billing Information Online
No matter what's going on in your life, you can quickly and easily update your account information on AT&T's dashboard.
- Sign in to your AT&T wireless account
- Select “View Profile”
- Select “Billing and Payment Options”
- Select “Manage Bill Contact Info”
- Follow the instructions to change your address, name or other contact information
AT&T Wireless Self Service Features
Manage the following AT&T wireless account features easily online.
- View and pay your monthly billing statement
- Add a service
- Change your billing date
- Check your monthly usage
- Check your past usage
