Personalization Mall Customer Service & Reviews

By: Abby Ruffier

Personalization Mall Shipping & Return Policy: What You Need to KnowWhen shopping for an extra special gift, you want to make sure it arrives on time, as described. Convenient online retailers may have tons of affordable products to choose from, but you might be left wondering if the picture you see online looks exactly like what you’re ordering.

Understanding Personalization Mall’s product review and return policies can prevent headaches when ordering your gifts online. Let the team at Groupon Coupons help you save on all things customized!


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Personalization Mall Reviews

Personalization Mall Review

Verified shoppers are encouraged to review purchases by leaving a title, product description and rating out of five stars. Checking the Personalization Mall reviews before completing your purchase can assure you that you’re ordering a high-quality product delivered as advertised. Additionally, customers can leave a review through their account or as a guest. 


Check the Personalization Mall Shipping & Returns Guide for more info


Contacting Personalization Mall Customer Service 

Whether you have an issue with your order, a special request, or even just some general questions, Personalization Mall’s customer service is there to help.

The best way to get in touch is through their company email address, but you can also fill out their contact form on their website. Typical responses take 24-48 hours. You can also contact Personalization mall by phone, fax and mailing address.

Personalization Mall Contact Information

  • Toll-Free: 1-866-386-8300
  • Phone: 630-910-6000
  • Fax: 630-910-6006
  • Mailing Address: 51 Shore Dr., Burr Ridge, IL 60527

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Personalization Mall FAQ & Savings Hacks

How Do I Return My Purchase at Personalization Mall?

All orders with quality issues or manufacturing defects can be returned free of charge within 30 days of your purchase date. Email service@personalizationmall.com to get the process started.

Is Personalization Mall Legit?

Personalization Mall is a legitimate business operating out of Burr Ridge, IL. As mentioned above, check the reviews on each item to make sure you’re looking at a quality product. 

When Will My Order Ship?

On average, Personalization Mall ships out orders within two business days. Depending on the type of shipping selected at check out, your order will arrive between 2-10 business days. 

How is Personalization Mall So Cheap?

While the products at Personalization Mall are affordable, the shipping costs can sneak up on you! Fortunately, there are plenty of ways to save at Personalization Mall, including ways to get free shipping.