15% Off Sitewide
Yes, Journeys All Access members get free ground shipping on all orders. Non-members pay $7.99 for standard shipping, which takes 3-5 business days after processing.
Join free by creating an account at Journeys.com and providing your name, zip code, email, phone, and birthdate. You can also sign up in-store or through digital forms.
Students get $10 off orders of $75 or more through Student Beans verification. Visit the Student Beans page on Journeys.com to verify your enrollment and access the discount.
You have 60 days to return items in new condition with original packaging and proof of purchase. In-store returns are free; online returns cost $7.99 using their prepaid label.
Earn 10 points per $1 spent (General Admission and Front Row) or 20 points per $1 (Ultimate Access). Points expire 12 months from earning date and can be redeemed for rewards.
Yes, Journeys All Access members receive a special birthday reward annually. You must provide your birthdate when joining the loyalty program to receive this benefit.
Journeys accepts major payment methods including:
Stores also accept cash and debit cards.
Yes, Buy Online Pickup In Store is often available same-day if you order by 5 PM Mon-Sat or 3 PM Sunday. Wait for the "Ready For Pickup" email confirmation.
No, Journeys gift cards never expire and have no fees. Choose amounts up to $250, with virtual cards delivered within one hour and physical cards in 7-10 business days.
Contact Journeys customer service through:
The best Journeys deals go way beyond basic promo codes. Between their tiered loyalty program, seasonal sales, and student perks, there are multiple ways to cut your spending on everything from Vans to UGG boots. Whether you're a sneakerhead building your collection or just need reliable everyday shoes, these strategies help you save money while getting the brands you actually want to wear.
Getting your Journeys savings to show up at checkout is straightforward, but timing matters for maximum value. Here's how to make sure every discount sticks:
If your code isn't working, double-check that you meet any minimum purchase requirements and that the items in your cart are eligible. Some exclusions apply to gift cards and certain brand partnerships.
Journeys All Access isn't just another points program — it's a three-tier system that rewards bigger spenders with better perks. The more you shop, the more you save, and it starts paying off immediately.
Even at the entry level (spending $0-$199 annually), you get solid value that beats shopping without membership:
Spend $200-$499 per year and you'll unlock additional benefits while keeping the same 10 points per dollar earning rate. Front Row members get enhanced exclusive offers and additional rewards beyond the General Admission perks.
The top tier kicks in at $500+ annual spending and doubles your earning power to 20 points per $1 spent. You'll also receive all the benefits from lower tiers plus the most exclusive offers and rewards Journeys offers.
Right now, Journeys is running their Spring Break Sale with discounts up to 50% across major categories. This isn't just a few random items — we're talking substantial markdowns on popular brands and styles.
The sale covers three main sections, each with its own dedicated page for easy browsing:
These seasonal sales typically run for several weeks, giving you time to browse and compare styles. The discounts apply automatically — no code needed — and you can still stack other offers like student discounts or loyalty rewards.
First-time subscribers can snag $10 off orders of $75 or more, plus free shipping, just for joining Journeys' email or text list. This welcome offer works for both email newsletters and SMS alerts, so you can choose your preferred way to stay updated on deals.
The text alerts are particularly handy if you want instant notifications about flash sales or restocks of popular items. You'll get marketing messages at whatever frequency Journeys is running promotions, and you can opt out anytime by texting STOP to 20101.
College students can save $10 on orders of $75 or more through Student Beans verification. This discount works independently of other promotions, so you can often stack it with seasonal sales for double savings.
The verification process is quick — just visit their Student Beans page and confirm your enrollment status. Once verified, the discount applies automatically at checkout when you're logged into your Student Beans account.
Shipping costs can eat into your savings, but Journeys makes it easy to avoid those fees entirely. All Access members get free ground shipping on every order, regardless of size. Non-members pay $7.99 for standard ground shipping, which takes 3-5 business days after processing.
If you need your order faster, expedited options include:
For local convenience, many stores offer Buy Online, Pickup In Store (BOPIS) with same-day availability if you order by 5 PM Monday-Saturday or 3 PM Sunday.
Journeys gives you 60 days to return or exchange items in new condition with original packaging and proof of purchase. The return process varies depending on how you shop:
In-store returns are completely free — just bring your item and receipt to any Journeys location. This is the most cost-effective option if you have a store nearby.
Online returns cost $7.99 if you use their prepaid return label, and processing takes 2-4 weeks. For items purchased in-store, you'll need to fill out a return form and ship items back at your own expense.
Journeys accepts all major payment methods, including several buy-now-pay-later services that can help you manage larger purchases. Online, you can use Afterpay, Klarna, PayPal, Apple Pay, Google Pay, Venmo, and Cash App alongside traditional credit cards.
The BNPL options are particularly useful during sales when you might want to grab multiple pairs or stock up on seasonal items. Just remember that these services have their own terms and potential fees if you miss payments.
Journeys gift cards make smart presents because they never expire and come with no fees. You can choose amounts up to $250 and send them digitally (delivered within an hour) or as physical cards (7-10 business days). Both options include free shipping.
Gift cards work online and in stores, and here's a bonus: you earn loyalty points when you redeem a gift card, even though you don't earn points when purchasing one.
Need help with an order or have questions about sizing? Journeys customer service is available at (888) 324-6356, and they maintain a comprehensive help center online for common questions.
For order pickups, wait for the "Ready For Pickup" email before heading to the store. They'll hold your order for up to 5 days once it's ready.